The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.
IRC’s Global Duty of Care program is responsible for the organization’s employee wellbeing portfolio (including staff counseling and support services and resilience-focused education/training), critical incident aftercare and response, and staff/workplace health functions. The unit sits within Global Human Resources.
Do you have a strong work ethic and experience in employee health and well-being? Are you passionate about IRC's mission, making a positive impact and seeing an improvement in people’s work lives? Then join us!
IRC’s global Duty of Care (DoC) program has grown rapidly since its launch in 2018. Originally a one person team, we are now a thriving seven person unit which supports the health and wellbeing of IRC’s workforce. Starting in FY23, the DOC program will be adopting a regional structure. In this structure, each region will have a dedicated DOC staff member who will support staff care and staff health plans for each country program and the regional office. In addition to the growth of the overall team by volume, the DOC team will also be undergoing a shift from having two internal units (staff health and staff wellbeing) into a model wherein all staff will cross train to provide support in both areas. Each team member will also be encouraged to nurture a specialty area of focus in either staff health or response to violence (Ex: domestic violence, critical incident recovery). This model will enable the team as a whole to have the deep expertise required for materials development, staff facing interventions, and cross coverage.
The DOC team is requesting the support of a Senior Duty of Care Advisor to help the team prepare for and launch this new regional coordinated structure. This will involve developing a series of trainings and how-to guides which will help teach and guide DOC team members in the core content areas required for their roles and in the common situations in which they will be called by their regions/country programs to support. Part of this work will be to help repackage existing materials and content. Part of it will be developing new content based on authoritative understanding of psychosocial interventions in the workplace. The Senior DOC Advisor will also help add senior capacity to the DOC team during the contract period. This includes assisting with country and regional leadership support during critical incidents. The Senior DOC Advisor will also help develop and will lead on preparations for an in-person DOC team training to be held during the consultancy period.
Highlights of Your Key Responsibilities:
- Provide authoritative support and mentorship to senior leaders around staff care planning following critical incidents.
- Develop training materials and job aids to support transition to the new cross-training model.
- Provide ongoing support and training to team, improving their capacity to support the resilience and wellbeing of the client groups. This includes models for supporting local teams responding to acute mental health crisis, security incidents, domestic violence, and other life crises.
- Develop staff-facing training tools on DOC topics following an existing model.
- Lead on preparations for a one week in-person training to launch the new regional structure
- Lead on delivery of in-person training for DOC team members to launch new strategy
- Ensure oversight of new regional DOC model once launched through high touch planning support and strategic mentorship to Regional DOC Advisors, RVP/RDs, and Regional HR leaders
- Other support to the Senior Director as required.
Key Working Relationships:
Position Reports to: Senior Director: Duty of Care
Other Internal and/or external contacts:
Internal: Duty of Care Team members, Regional HR Directors, Senior HR Leaders, Regional Program Office Leaders, Country Directors/ Executive Directors, Country/RAI Office level HR Leaders
Education: Masters or PhD prepared psychologist, counselor, social worker or other mental health professional
Work Experience: Extensive experience working in international development or humanitarian assistance organizations. Significant leadership experience in programs or administration.
Demonstrated Skills and Competencies: Excellence in training development, facilitation, supervision, and crisis response. Cultural competence. Emotional maturity. Service mentality.
Language Skills: Fluency in English required; proficiency in another language (Spanish, French, Arabic or Spanish) is helpful.
All staff are required to adhere to THE IRC Way Standards for Professional Conduct and the IRC country employment policies.
Standards of Professional Conduct: The IRC and IRC workers adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
COVID-19 Vaccination Requirement:
In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).