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Senior Manager, Protection

Global Communities
Дата закрытия вакансии


The Senior Manager, Protection oversees protection programming strategy development, program operations, coordination, and representation for multiple programs, providing Child Protection, Gender-Based Violence, and Psychosocial Support services in Northern Syria. The Senior Protection Manager is responsible for the management of protection staff and programs in Syria and Turkey and for leading the Whole of Syria (WoS) protection strategy.



  • Provide strategic vision, guidance, and supervision of the WoS Protection portfolio, including Child Protection (CP), Gender-Based Violence (GBV), and Psychosocial Support (PSS).

  • Provide mentorship and support to direct staff to build capacity, through daily communication and regular guidance.

  • Ensure activities run according to minimum standards and best practices and are appropriate for the context, in line with minimum standards for CP, GBV and humanitarian principles.

  • Manage the implementation of protection activities, including mobile protection teams, awareness campaigns, and safe spaces.

  • Oversee protection program budgets and expenditures, ensuring that programs are being implemented on-budget and on-schedule.

  • Promote and support staff care and well-being, including interventions were needed.

  • Conduct regular monitoring of activities and ensure quality of services and minimum standards, through completing monitoring reports and providing regular feedback to the staff.

  • Compile and review reports as required by the donor, capturing activities’ progress, lessons learned, community needs and reconcile against activities planned and quality standards.

  • Coordinate with security, finance, logistics, and other relevant department to ensure activities are implemented smoothly and without adding risk to beneficiaries or staff.


  • Identify protection needs through desk reviews and leading protection needs assessments.

  • Ensure quality information management and confidentiality of beneficiary information.

  • Develop and implement a capacity building plan for protection staff, through training and ongoing mentoring.

  • Actively engage with the relevant coordination groups to ensure programming aligns with the priorities of the humanitarian response and initiatives.

  • Lead business development opportunities to expand the protection portfolio through drafting of technical components and budget design.

  • Apply a multi-sectoral response to protection through coordination and integration with other relevant sectors within Global Communities.

  • Strengthen the integration of Safeguarding, Protection Mainstreaming, and Gender, Age, & Social Inclusion (GASI) best practices into Global Communities policies and programming across departments and programs.


  • Represent Global Communities at relevant cluster/sector working group meetings as appropriate at the Turkey hub and WoS levels.

  • Represent Global Communities at donor meetings and maintain close relationships with donors through dependability and quick response to donor requests and questions.

  • Build Global Communities’ protection profile by contributing to regional and global technical discussions, promoting Global Communities-developed tools and guidance, and publishing key success stories.

Whole of Syria (WoS) Support

  • Provide technical support and oversight to all Syria protection programs.

  • Develop and implement an integrated WoS protection strategy, including drafting and/or revising Standard Operating Procedures to ensure all programming is in line with Global Communities’, donor, and international policies and best practices.

  • Lead monthly WoS Protection coordination meetings, information sharing and learning between teams.

  • Ensure harmonization of and consistency in protection program management tracking and implementation, including donor reporting, MEAL, and external visibility.

  • Ensure consistency across Syria programs in protection design and implementation methods.

  • Provide mentoring support to protection program staff and partner organizations to build capacity.

  • Encourage and support integration of Protection Mainstreaming & Safeguarding across WoS through program innovation and business development ideas and opportunities.

  • All other job-related duties as assigned by supervisor.


  • Up to 25% travel to Syria, Iraq and possible other locations ranging from one to six weeks.

  • Supervision responsibilities.

  • Will be required to attend meetings outside of normal business hours, i.e. evenings and weekends.


  • Undergraduate degree in a related discipline and a minimum of six years of related work experience or a minimum of ten years of related work experience.

  • At least 4 of which are specifically focused on program management.

  • A minimum of 3 years’ prior experience working in emergency, conflict, post-conflict, or post-disaster settings.

  • Experience in humanitarian coordination particularly in area of CP, GBV, PSS and/or PSEA/Safeguarding.

  • Experience working with individuals and groups at risk or victims of abuse, exploitation and violence.

  • Experience developing technical guidance in line with humanitarian, protection, gender, and social inclusion principles and international standards, including Sphere Standards, Protection Mainstreaming, Protection from Sexual Exploitation & Abuse.

  • Strong understanding of USAID/BHA Protection, GASI (Gender, Age, & Social Inclusion), and SAP (Safe & Accountable Programming) requirements.

  • Prior experience in the MENA region desirable.

  • Experience in capacity building of host country staff in programmatic, leadership and management skills.

  • Leadership and management skills to organize and enable team-based, collaborative work approaches across global locations and teams.

  • Ability to work effectively in an atmosphere of multiple projects, shifting priorities, and deadline pressure.

  • Excellent communication skills, both written and verbal, including ability to effectively communicate across cultures and demonstrated ability to write required documents in a clear, concise, well-organized manner.

  • Demonstrated ability to build and maintain effective working relationships with donors, project stakeholders, in-country collaborators, and staff at all levels of the organization.

  • Exemplary time management and multi-tasking skills necessary to meet deadlines and coordinate multiple projects.

  • Commitment to the principles of confidentiality, survivor-centered approach, and Do No Harm.

  • Strong attention to detail and ability to prioritize in a fast-paced environment.

  • Computer literacy, familiarity with word processing, excel and PowerPoint is required.

  • Ability and willingness to travel (up to 25%) to difficult and challenging environments for trips ranging from one to six weeks.

  • Fluency in English, working knowledge of Arabic and/or Turkish highly desirable.

  • A passion for the mission and values of Global Communities, and a commitment to equity and justice.

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