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Regional Quality Assurance Manager (National Hires Only)

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This role can be based preferably in Senegal, Cote D'Ivoire or Cameroon. The role can also be based in any other IRC registered country locations.

The GSCQA Regional Manager as part of the Global Supply Chain procurement team has the responsibility for ensuring that the internal controls within the GSC are followed throughout the supply chain in the region that s/he is assigned to support. To achieve this the manager has the duty of reviewing all qualifying supply chain agreements and related documentation to ensure both compliance to IRC as well as the resolution of any identified gaps, queries or red flags.

The manager also has the duty of ensuring procurement follows donor policies under the terms of the relevant grant. In addition, the manager conducts detailed data analysis to validate that IRC is getting value for money. The Regional Manager collaborates internally with procurement category managers, Regional Supply Chain Directors, DDOs, CDs, SCCs, internal auditors and ECU investigators

Major Responsibilities

1. Contract Reviews

• Be responsible for reviewing all procurement documentation related to the IRC RFP/RFQ process prior to finalizing awards decisions to ensure full compliance to internal policies and donor requirements.

• Perform detailed documentation and verification reviews at all stages of supply chain from need identification to need satisfaction.

• Identify and resolving red flags for fraud, collusion and other misconduct, if any.

• Carry out enhanced due diligence on counterparties to establish their identity, bonafides, antecedents, reputation and capacity.

• Perform cost analysis and benchmarking to review business award decisions.

• Conduct detailed background checks and verification for suppliers to ensure engaged suppliers are credible.

• Submit ATC requests where required.

• Ensure that contracts stay in sync with all of the requirements of the standard operating procedures, and follow donor requirements, before they are executed.

• Ensure that the findings of each contract review are documented and communicated to country programs to improve compliance.

• Ensure that tracking tools are maintained through the chain of the contract review and that these are sufficient to act as an audit trail for the purposes of internal, donor and any other audits that might be carried out.

• Facilitate legal review of contracts and subsequent sign-off by signatories.

2. Data Analysis

• Ensure that all GSCQA tracking tools are maintained up to date to strengthen controls and improve the GSC’s operational effectiveness and efficiency.

• Carry out analysis on procurement data and prepare reports on findings, trends, patterns and identify any areas of increasing efficiencies.

• Track and analyze spend and supplier data.

• Track and analyses cycle counts

• Assist in developing supplier assessments, score cards and other analytics to enable team to effectively manage supplier performance.

• Collaborate with Category Managers to share market data for analysis and insights on different procurements trends.

• Disseminate analysis reports to regional partners identified by the GSCQA Director.

• Lead periodic discussions with regional partners to discuss the results of the data analysis.

• Make recommendations to partners for actions informed by the results of the data analysis.

3. Maintaining GSCQA Tools

• Be responsible for maintaining all GSCQA tools to ensure that an audit trail is maintained as well as to augment the data analysis work. These tools include the CMS, issue tracker, expiring contracts list, debarred suppliers database, suppliers of interest database, waiver logs, cycle counts, cleared ATC list etc.

4. Training

• Prepare presentations including case studies and exhibits to support regional training initiatives that were designed to improve compliance.

• Prepare a summary of relevant gaps identified in the various programs.

• Facilitate the training as a presenter as the need arises.

5. Collaboration and Communication with Internal and External Stakeholders

• Collaborate with and RSCDs to share insights on procurement operations, regional forecasting and other requirements

• Collaborate with the in-country supply chain teams based in the regions.

• Collaborate with Regional Supply Chain Directors on.

• Take lead position on all audit and information requests from both Internal and external sources and monitor the implementation of recommendations relating to supply chain operations.

• Collaborate with internal audit and ECU teams during audits and investigations into supply chain operations.

6. Controls and Donor Compliance Oversight

• Be responsible for overseeing controls improvement within the Global Supply Chain and ensuring GSC policies and procedures meet donor compliance requirements.

• Conduct country assessments to establish unique local circumstances as well as acceptable substitutes where certain documents or information is not available within that location.

• Take lead in developing supply chain internal compliance systems

• Conduct supply chain risk assessment with the aim of identifying potential areas of compliance vulnerability and risk; develops/implements compliance initiative plans for resolution of problematic issues.

• Review and remain current on all regulatory requirements. Responsible for the development of evaluation and compliance testing procedures and the continuous improvement to ensure regulatory compliance throughout supply chain.

• Perform periodic risk assessments as well as design and update compliance initiatives as appropriate. This will include adherence of all regulatory requirements to minimize risk, fines, criminal and monetary penalties, forfeiture of goods and supply chain disruptions.

7. Staff Mentoring

• Lead by example and mentor in-country supply chain team in the course of their duties and interactions.

• Participate in the onboarding and immersion training of new supply chain leads in the country programs.

Job Requirements

• Bachelor’s Degree required;

• Professional certifications in internal audit, fraud examination or supply chain compliance

Demonstrated Skills and Competencies:

• Effectively manages ambiguity

• Experience switching from supplier managed freight to managing logistics providers directly

• Must have validated project management skills and experience, excellent interpersonal skills, the ability to analyze and resolve complex issues, and a team building work style

• Requires a demonstrated record of initiative, problem solving, and change management

• C-Level presentation skills, negotiation and relationship skills

• Experience working directly with suppliers on supply planning and order management

• Bachelor’s degree or equivalent work experience required

• French language skills are desired

Working Environment:

Standard office work environment. Travel less than 15%

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, Egalite, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles.

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