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Operations Officer

Fecha de cierre

Position Title: Operations Officer

Duty Station: Conakry, Guinea

Classification: Professional Staff, Grade P2

Type of Appointment: Fixed term, one year with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 28 October 2021

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

  1. Internal candidates

  2. Candidates from the following non-represented member states:

Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros;Congo (the); Cook Islands; Cuba; Fiji; Gabon; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People's Democratic Republic (the); Latvia; Libya; Luxembourg; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.


Irregular migration along the Central Mediterranean route is increasingly dangerous for migrants. Crossing the Mediterranean to European coasts is by far the deadliest route, with 1 death recorded for every 35 arrivals (IOM, 2016). In addition, over 70% of the migrants interviewed by IOM on their arrival in Italy report that they were victims of trafficking or other exploitative practices during their migratory journey along the routes of the Central Mediterranean

To meet these challenges, the European Union (EU) and the International Organization for Migration (IOM) have developed the Joint Initiative for Migrant Protection and Reintegration in Africa (hereinafter “Joint Initiative”). Implemented in 14 countries (Burkina Faso, Cameroon, Chad, Côte d'Ivoire, Ghana, Guinea, Guinea Bissau, Libya, Mali, Mauritania, Niger, Nigeria, Senegal and The Gambia) through 14 specific actions, it aims to protect the security, dignity and rights of migrants along this important and dangerous migration route and to help in improving the reintegration of returnees through an innovative approach. This will be achieved through different types of interventions including protection and assistance to vulnerable and stranded migrants, assistance for voluntary return, support for sustainable reintegration in the communities of origin, the dissemination of accurate information on migration to migrants, potential migrants and communities, and the collection of data on migration flows. The Initiative will aim to strengthen the technical and material capacities of authorities and organizations involved in these areas so that they can ultimately take over the policies and programmes related to the protection and reintegration of migrants developed and/or strengthened in the region, with a view to improving the governance of migration in the region.

A major component of the Joint Initiative is the provision of sustainable reintegration assistance to more than 20,000 migrants in the targeted countries. IOM views that reintegration can be considered sustainable when returnees have reached levels of economic self-sufficiency, social stability within their communities, and psychosocial well-being that allow them to cope with (re)migration drivers. Having achieved sustainable reintegration, returnees are able to make further migration decisions as a matter of choice rather than necessity.

Under the overall supervision of the Chief of Mission and the direct supervision of the Joint Initiative Project Manager, the successful candidate will be responsible and accountable for carrying out duties related to assisted voluntary return Operations in IOM Guinea.

Core Functions / Responsibilities:

  1. Supervise the logistical arrangements for migrants’ travel including obtaining relevant clearances from the Government authorities; and ensure timely logistical arrangements with ground transportation companies.

  2. Responsible for the review, adjustment and endorsement of bills and invoices from transport contractors prior to payment by IOM. Negotiate with ground transport providers to ensure low cost, effective, convenient and safe transport of migrants, IOM staff and other eligible travellers.

  3. Communicate and coordinate with relevant IOM units and other IOM country offices,international organizations, voluntary and governmental agencies, embassies and other entities to support the processing and implementation of all aspects of the operational activities and ensure the completion of relevant statistical and narrative reports.

  4. Supervise the airport staff during reception and departure of migrants and refugees who are traveling under IOM auspices.

  5. Monitor and follow up on all IOM country mission movement operations activities relating to assisted voluntary return, voluntary humanitarian return, humanitarian evacuation, repatriation, and other movements - e.g., charter operations, visa support, counselling and orientation, and return emergency response.

  6. Coordinate assistance to AVRR cases, follow up on the status of their reintegration, and ensure all service fees are charged appropriately.

  7. Contribute to maintaining a positive working relationship with IOM partners, including government officials and other key partners.

  8. Undertake duty travels relating to overall programme coordination and liaison with counterparts.

  9. Draft financial and other types of reports and recommendations regarding the progress of travel projections, security measures, and accurate movement statistics.

  10. Assist in overseeing the operational staff. Provide training, support, and guidance in the usage of the in-house system application tools, including MiMOSA, I-Gator, and the AMADEUS booking reservation system

  11. Assist in country-wide coordination of the programme. Implement measures to maintain a high level of integrity consistent with the principles stipulated in the IOM Movement Management Manual (MMM). Follow up on programme implementation and monitoring.

  12. Monitor and evaluate the entire operations business process and identify areas of improvement as well as simplify and enhance efficiency.

  13. Develop Terms of References (ToRs), participate in the recruitment of national operations staff and conduct annual staff performance reviews.

  14. Coordinate, supervise, report, and follow up on the overall activities and staff performance at the transit center in coordination with the transit center focal point in the operations unit.

  15. Perform such other duties as may be assigned.

Required Qualifications and Experience:


• Master’s degree in International Law, Development Studies, Project Management, Business Administration, Political Science, International Relations, Social Studies or a related field from an accredited academic institution with two years of relevant professional experience; or

• University degree in the above fields with four years of relevant professional experience.


• Experience in migrant movements (assisted voluntary return, repatriation, resettlement etc);

• Experience in organizing the ground/air movement of refugees, particularly in remote locations;

• Experience in refugee migration related issues;

• Experience in liaising with airlines, government authorities as well as with airport authorities.


• Strong communication and interpersonal skills as well as strong strategic and creative thinking;

• Effective leadership skills and ability to generate solutions to complex problems;

• Efficiency, flexibility, high level of professionalism and ability to work under pressure and adhere to strict deadlines;

• Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds;

• Ability to guide and supervise staff and coordinate administrative matters; and,

• Ability to work effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance Country Office or regional objectives.


IOM’s official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (French, Spanish, Arabic, Russian or Chinese).

For all applicants, fluency in English and French is required (oral and written). Working knowledge of local language is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values - all IOM staff members must abide by and demonstrate these three values:

Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

Cómo solicitar

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 28 October 2021 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:

Posting period:

From 19.10.2021 to 28.10.2021

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: VN 2021 222 Operations Officer (P2) Conakry, Guinea (57167706) Released

Posting: Posting NC57167707 (57167707) Released