The Resettlement Program Manager sits within the IRC headquarters Resettlement Team. The Program Manager’s primary responsibilities focus on monitoring, logistical, and information management tasks. The Program Manager for Resettlement works in close collaboration with the Director for Resettlement, three Program Officers and US field offices.
•Prepare monitoring follow up reports through desk monitoring activities, analysis of findings and development of recommendations.
•Manage monitoring calendar and deadlines to ensure adherence to established timelines and donor requirements.
•Track trends across internal and donor office monitoring and produce quarterly reports for dissemination to RAI Senior Leadership Group.
•Conduct on-site monitoring, as assigned.
•Review field office financial expenditures on behalf of Reception & Placement (R&P) clients on a monthly basis.
•Support proposal development by gathering data, drafting and editing annual proposal materials.
•Solicit content, draft, and coordinate review of monthly resettlement programs newsletter to field offices.
•Manage the team’s intranet pages (RescueNet) to ensure field resources are easy to locate and up to date.
•Manage schedules, logistics and budget for meetings, trainings along with the Annual Resettlement Conference.
•Manage provision of cross-program emergency funding, as needed.
•Perform various administration functions:
O Support financial processes, such as reimbursement requests, new vendor forms, accounts payable, etc.
O Serve as point-person for purchase requisition creation for procurement of services/items.
O Manage Resettlement team email inbox and flag emails for their appropriate recipient.
•Other duties, as assigned in support of the Resettlement team.
Bachelor’s degree required
•Minimum two to three years non-profit experience, preferably with in-depth knowledge of US Refugee Resettlement Programs.
•Financial discernment and experience with matching fund requirements, budget development and in-kind allowability and tracking.
•Demonstrated command of databases, MS Excel and evidence-based decision making.
Preferred experience & skills:
•Excellent verbal and written communication skills as well as, an overall ability to be clear and concise in all communications.
•Strong organizational and time-management skills; proven ability to prioritize and deliver on time.
•Strong problem-solving skills.
•Ability to work both independently and in a dynamic, cross-functional global team structure.
•Highly proficient in Microsoft Office suite.
•Experience with Immigration & Refugee Information System (IRIS) and Efforts to Outcomes (ETO) program management or similar data systems preferred.
•Demonstrated ability to work effectively with stakeholders at all levels
•Ability to manage and work through change in a proactive and positive manner.
•Standard office working environment.
•Up to 20% of domestic travel as needed.
•This role may require working remotely full or part time and part time remote employees may be required to share workspace.